Terms & Conditions

Last updated: 11 Nov 2026

1. Orders

By placing an order through our website, you confirm that the information you provide is accurate and that you are authorised to use the payment method selected. All orders are subject to acceptance and availability.

2. Pricing

All prices are shown in GBP and include any applicable taxes unless stated otherwise. We reserve the right to correct pricing errors even after an order has been placed.

3. Made-to-Order Items

Many of our products are handcrafted to order. Production and delivery times will be communicated at the time of order and may vary depending on customisation options selected.

4. Payment

We accept Cash on Delivery and card payments via Stripe, where available. Card payments are charged in full at the time of order.

5. Cancellations

Orders may be cancelled before production begins by contacting us directly. Bespoke items that have already entered production may not be eligible for cancellation — see our Refund Policy for details.